Customer states: Called at 7:42 AM. Nobody picked up. Hung up.
Missed call in.
Work order out.
You are under a truck, on the glass bench, or at the paint booth. Bayhandle texts the caller back from your shop number, takes the vehicle and the problem, and books a slot that fits your bays and hours.
REPAIR ORDER · RO 0214Example
- Customer
- Dale M.
- Vehicle
- 2016 Ford F-150
- Concern
- Grinding noise when braking
- Drop off
- Leave it, ride home
- Slot
- Thu Nov 5, 10:00 AM
Booked by text, 7:49 AMBooked
How it works
Five operations. You touch one.
LineOperationDetailWhenBilled
01Call comes in, nobody answersThe caller hears ringing, then silence. That is where the job usually walks.Any hour$0.00
02We text them backFrom your shop number, in your shop's name.Right away$0.00
03They pick a slotVehicle, problem and a time that fits your bays and hours.Same chat$0.00
04At 5 PM you answer Y or NDid they show? One letter per appointment.5 PM, shop time$12.00 if Y
05Monday, one receiptLast week's kept appointments, one total.Every MondayGST added
Made for independents
Your bays. Your number.
- Mechanical and general repair
- Body and collision
- Glass and windshield
- Dealerships and chainsNot who this is for
- Customers who text STOP are never texted again
Parts and labour
Pilot pricing Draft
Monthly fee$0.00
Booked and you mark N$0.00
Booked and no reply$0.00
Per kept appointment$12.00
You pay only for appointments that show up, confirmed by you or by your customer checking in by text. Canadian dollars. GST is added on the Monday receipt.
Detach here
Tell us about the shop.
We reply by text or email. The pilot is for Alberta independents. Asking costs nothing and takes one message.
Bayhandle · AlbertaShop copy
Bayhandle. Alberta.Shop copy